How can we help?

FAQ

Ordering

How do I know what size to buy?

We've worked hard to create a great-fitting shirt that will compliment a multitude of body types.

Our shirts are fitted across the arms and chest with a little more room around the torso, so you can get an athletic look without feeling too restrictive.

Our shirts fit true to size. However, if you prefer your fit a little looser, we recommend going one size up.

Can I cancel my order?

We're working on it! But, unfortunately, at this time we have no immediate method to cancel an order.

If you do change your mind, we advise you to contact us asap, and one of our customer care team will try their best to help.

Can I amend my order?

There currently isn't any process in place to amend an order. However, we are looking to implement a small window post-purchase where you can make any adjustments.

If you do have a last-minute change of heart, please get in touch asap. If the order hasn't yet been picked and packed, our customer care team may be able to amend it. No promises, but we'll try our best.

Delivery

When will my order be delivered?

All UK Mainland orders will be delivered within 2-4 business days.

Any international shipments will vary depending on where you're based in the world. Typically EU orders take around 10 days, and ROW takes between 15-21.

How will I know if my order has been delivered?

You will receive an email from our friends at Royal Mail once your parcel has been delivered.

You will also receive tracked updates of your order as it works its way to you.

Returns

How can I return my order?

We hope you will never have a reason to make a return. But if you do, we're pleased to say that we offer free returns for all UK Mainland orders.

Returning an item couldn't be easier. Just head over to the returns portal, where you will be prompted for your email address and order number. Once the return request has been approved, you will receive a Collect+ shipping label to slap on your parcel.

There are over 10,000 Collect+ drop-off points located around the UK Mainland.

For information of any non-UK Mainland returns, please click the below link to our Delivery and Returns Policy.

How long do I have to return my order?

You have 30 days from the delivery date to request a refund of your order.

Is it free to return my order?

We're pleased to offer free returns for all UK Mainland orders.

Unfortunately, at this time, we're unable to offer free returns to any non-UK Mainland orders.

More information can be found by clicking the Delivery and Returns Policy button below.

Get in touch

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